Day One – Proactive Organizational Conflict Management
Day One will focus upon a proactive approach to identifying and managing workplace conflict. We will introduce a number of specially developed theories and models designed to enhance our understanding of workplaces. This includes increasing our understanding of the following:
· workplace culture identification
· sources of workplace conflict
· workplace Conflict Management Systems identification
· System evaluation and diagnosis
· prescribing healthy change
DAY TWO – Restoring Harmony to Organizations
The second day will focus on Organizational Restorations. This is a growing area in the field of workplace conflict management. Many organizational leaders are recognizing the need to cleanse and heal a workplace that has gone through some trauma. We will explore a unique approach to Organizational Restorations that maximizes the healing process. For this session we will centre our learning on the Assessment aspect of the process which is critical to diagnosis and treatment of unhealthy workplaces.
CERTIFICATION - Workplace Fairness Analyst (WFA)
This certification demonstrates that a workplace practitioner is qualified in the use of the tools developed by the Workplace Fairness Institute to analyze workplace conflict management systems. On Day Two participants will be provided with binders full of processes and electronic checklists to help them manage a workplace fairness assessment.
COST: $728+HST including materials. Certification additional $200+HST
LOCATION: ADR Institute 405-234 Eglinton Ave Toronto ON
DATES-TIMES: Sept 6&7, 2014 9:30-4:30