Saturday, March 17, 2007
The Self-Help Focus: The Third Focus of Efficiency
The ultimate sign of an effective fairness system is one in which the participants feel comfortable resoloving thier own conflicts without the aid of third parties or appeal to authority. The Self-Help focus encourages workplaces to develop self-help strategies and training for participants. The conditions necessary for self-help to flourish are related to both interest and rights based options. In order for self-help to be effective there must be sufficient participant training in the fundamentals of interest based negotiations. In addition there must be sufficient safeguards against acts of reprisal for attempting a self-help strategy. Generally speaking the Protection Focus in the Justice Quotient will have a relationship with this focus - as will the education focus in the Efficiency Quotient.